An L&A consultant makes an initial visit to review the scope of works, assess the site and give initial feedback. A critical path is established for the property to work through to the hotel opening date. Work can be conducted both on site and off site via emails, internet and phone contact. Follow up visits then continue with a final visit up to 6 weeks out to assist in the full training of the Housekeeping team before the opening.

Pre-opening support is an essential tool for Hotel Management to use prior to the appointment of the Executive Housekeeper. Critical decisions such as FF&E, operating equipment choices, the mock up room and set up of Housekeeping can be made with confidence. Once the Executive Housekeeper starts, preparation and initial work is then handed over.

With L&A’s vast pre-opening experience, pit falls of pre-opening housekeeping issues can be avoided. The Executive Housekeeper has a clear plan and comprehensive critical path to continue with once appointed and this ensures a smooth and efficient opening.

These services can be tailor made to suit the individual needs and requirements of the Hotel.

A smooth efficient Hotel opening, Housekeeping well setup and structured professionally, well timed staff training and effective use of manpower.

Assistance in the following areas of Housekeeping operations. A full detailed list can be provided upon proposal.

Rooms and Public Areas including Set-up of rooms and public area after renovation or completion from construction. Punching and defecting in conjunction with Project Team

Procurement list reviews

Labour review including structure and job scopes

Housekeeping Operation including establishment of policies and standards

Laundry including equipment and operating procedures

Linen Room and Uniform Room including linen pars and operating procedures

Handover from the contractors and project team

Assistance in hiring of Housekeeping Management team