Feedback on the recent 3 day Development Programme for Housekeeping Managers held in Dubai 24-26 June 2023
The Dubai 3-day Development Programme for Housekeeping Managers attracted every level of Housekeeper from Cluster Directors of multiple operations to Floor and Public Area Supervisors. At the end of the 3 days, they were invigorated and motivated to apply all the new ideas they have learnt, not only from the course but from each other.
“Most of the people who are holding management positions in Housekeeping don’t have theory knowledge.”
“One of the best trainers in my 12 years of experience, I have never seen such outstanding training. I would like to take this opportunity to express my heartfelt gratitude for the exceptional session on leadership and housekeeping motivational strategy, your expertise and enthusiasm in this area was truly inspiring and I’m grateful for the knowledge and skill which you delivered to us, once again thanks to my senior leadership.”
“Captured in frame- Glimpses of a recent 3-day customized workshop for Housekeeping Managers by L&A. Thank you, Liz Lycette, for an invaluable learning experience based on Financial Management.”
“The training is very helpful for future growth.”
“We are writing to express our sincerest gratitude for the incredible knowledge, skills, and informative sessions you conducted during the Housekeeping Management Development Program at Novotel Hotel, World Trade Centre, Dubai. Each day of the program, from Finance and People Management to Leadership/Team Building and Motivational Strategies, and finally Housekeeping Operations, was an invaluable learning experience, and We are grateful for the opportunity to have attended.
Your expertise and ability to deliver the content in a clear and engaging manner were truly remarkable. The sessions on Finance and People Management provided us with a solid foundation in understanding budgeting, financial planning, cash flow management, recruitment, training, performance management, and more. Your insights and practical examples made the complex concepts accessible and relevant to our roles in the housekeeping department.
The Leadership/Team Building and Motivational Strategies session inspired us to become more effective leaders. We learned the importance of leading by example, fostering open communication, and empowering team members to maximize their potential. Your strategies for team building and motivation were enlightening, and we are excited to implement them in our daily operations to create a positive and high-performing work environment.
The Housekeeping Operations session was a perfect culmination of the program, where you shared your extensive knowledge and experience in managing day-to-day operations effectively. From cleaning techniques to inventory management and quality control, your insights were practical and valuable for improving our operational efficiency.
Throughout the program, your passion for the subject matter and your dedication to our learning journey were evident. You created a supportive and engaging environment that encouraged active participation and collaboration among the participants. Your willingness to address our questions and share real-life examples further enhanced the learning experience.
We cannot express enough gratitude for the knowledge, skills, and guidance you provided during the Housekeeping Management Development Program. We feel equipped with a wealth of information and strategies that will undoubtedly contribute to our professional growth and the success of our housekeeping department.
Once again, thank you for your exceptional sessions and for sharing your expertise with us. We are truly honoured to have been a part of this program and look forward to applying these learnings in our role.”
