PROGRAMME OVERVIEW
This practical workshop includes all aspects of modern housekeeping management. It is suitable for Executive Housekeepers, Housekeeping Managers, Rooms Division Managers, Head Housekeepers, Assistant and Deputy Housekeepers and all those responsible for housekeeping operations….. and will deliver skills which will improve business outcomes, improve the performance of the team and better customer experiences.
This one day workshop focuses on the role of the Housekeeping Manager as a Senior Manager, Integrator, team leader and motivator.
Learning outcomes include housekeeping specific management, housekeeping operations and leadership skills for the housekeeping manager.
Development programme sessions are lively and interactive, encouraging participation through interactive exercises, networking and shared experiences.
Course Fee AED750 includes morning tea, light lunch, afternoon tea and all course materials.
LEARNING OUTCOMES
Learn how to integrate Housekeeping vision and goals with all other stakeholders including team members, supervisors, peers, senior managers, corporate office and owners.
Develop the ability to present and sell an idea or project with winning results which will gain trust and elevate the profile of the Housekeeping Department
Understand how to create a motivating environment for the team through shared ideas from the group by adding employee value, instilling pride in the brand and the Department through great teamwork
Learn how delegating works as a tool to motivate the team.
Discuss and share ideas on celebrating success.
Develop the skills required to improve self-branding and managing up.
PAYMENT OPTIONS
PayPal, Gocardless and Strike or TT via bank account